- E-commerce
- Platform implementation
- Portfolio delivery
Enterprise Brand Storefronts on VTEX and Magento
End-to-end B2C, B2B, and marketplace delivery for major consumer brands, including six Estée Lauder Group stores, within a high-concurrency enterprise portfolio.
- Company
- Infracommerce
- Client
- Estée Lauder Group, Nike, Nivea, Wella, Nestlé NHS, Richemont
- Period
- Dec 2020 – Sep 2023
- Role
- Project Manager
Context
- Portfolio of 15 to 20 concurrent projects for 6 to 10 enterprise customers.
- Deal sizes between BRL 30k and BRL 200k, with approximately BRL 700k in revenue under management.
- White-label implementations, evolutionary improvements, and frontend migrations.
Challenge
- Deliver for competing consumer brands in parallel without degrading quality or predictability.
- Coordinate integrations averaging 4 or more systems per project.
- Align commercial demand with operational capacity and technical feasibility.
My responsibility
- Reported directly to the Director and managed a team of four professionals, analysts and Product Owners.
- Owned performance management, goal setting and follow-up, and resource allocation across the team.
- Prioritized the team's backlog and co-led portfolio prioritization with executive leadership and business stakeholders.
Approach and governance
- Portfolio prioritization co-led with executive leadership and business stakeholders.
- Weekly steering committees with customers and internal executive areas.
Key actions
- Managed end-to-end B2C, B2B, and marketplace projects on VTEX and Magento.
- Delivered six Estée Lauder Group stores: Clinique, Jo Malone, Estée Lauder, Too Faced, MAC, and La Mer.
- Delivered two B2C stores for the Wella Group, Wella and weDo, plus projects for Richemont brands IWC, Panerai, and Jaeger-LeCoultre.
- Launched Nivea's B2C store and implemented the Nestlé NHS online store for dietary supplements.
- Led the rollout of carrier collection solutions for Lingerie BR, Dailus, Casa das Alianças, Shoulder, and Iguatemi365.
- Delivered white-label implementations, evolutionary improvements, and frontend migrations.
- Coordinated complex integrations with ERP, WMS, carriers, and payment gateways.
Outcome
- Six Estée Lauder Group stores and two Wella Group stores implemented.
- B2C stores launched for Nivea and Nestlé NHS, plus projects for three Richemont brands.
- Carrier collection solutions rolled out across five retail clients.
- Critical platform migrations and go-lives delivered with no relevant downtime.